FAQs

1. What types of furniture do you offer?

We specialize in luxury, handcrafted, and customised furniture, including sofas, beds, dining sets, coffee tables, and designer chairs. Each piece is crafted for elegance and comfort.

2. Do you offer furniture customization?

Yes, we provide bespoke and fully customised furniture solutions. You can choose the design, materials, colors, and dimensions to perfectly suit your home’s style and layout.

3. Where is your showroom located?

Our showroom is located on MG Road, Sultanpur — easily accessible from both Delhi and Gurugram. Visit us to explore our exclusive handcrafted and imported collections in person.

4. Do you deliver outside of Delhi & Gurugram?

Yes, we offer pan-India delivery for most furniture pieces. Delivery timelines and charges may vary based on the product and destination. Contact us for precise details.

5. What is your return or exchange policy?

We offer a flexible return and exchange policy within a specific timeframe. Please note that customised furniture may have limited return eligibility. For full details, please reach out to our support team.

6. Is installation provided with furniture delivery?

Yes, we provide free installation for most products. Our expert team ensures safe delivery and professional setup at your location for a seamless, premium experience.

7. How can I contact your customer support?

You can reach us via phone, WhatsApp, email, or live chat. Our support team is available during business hours to assist with product information, orders, and after-sales service.

8. How big is your showroom?

Our showroom spans over 25,000 square feet, making it one of the largest luxury furniture showrooms in Delhi NCR. Discover a wide range of handcrafted and customised furniture in a premium setting.

9. Can I visit the showroom without an appointment?

Yes, walk-ins are welcome. You can explore our luxury collections at your convenience. For personalised service or custom consultations, we recommend scheduling a visit.

10. What can I expect to see at the Coppice showroom?

Our showroom features luxury sofas, beds, dining sets, wardrobes, coffee tables, accent chairs, and more. You'll find a curated blend of handcrafted, customised, and imported pieces, styled in real-home settings.